HELP & FAQS
Got a burning question? We’re all ears.
Whether you’re wondering when to stop by, who to contact, or how to book an event, you’ll find answers to our most frequently asked questions just below.
GENERAL INQUIRIES
-
THE TAPROOM
SUN – THUR | 11AM – 2AM
FRI – SAT | 11AM – 3AMTHE PARLOR
TUE – SAT | 5PM – 1AM
SUN | 4PM – 12AM -
-
If you think you might have misplaced something at The Dead Rabbit, please fill in our Lost & Found Form with a detailed description of your missing item, and we’ll get back to you as soon as possible.
-
For a list of opportunities available, please visit our Culinary Agents page and apply by clicking ‘I want to work here.’
-
Guests under 21 are allowed in the venue prior to 9pm, so long as they are accompanied by a parent or a guardian, and are seated at a table rather than the bar.
We do not allow anyone under 21 in The Parlor.
PRESS INQUIRIES
Dining & Reservations
-
We recommend booking whenever possible, particularly for The Parlor and for dining. We always keep space for walk-ins, so if you’re unable to reserve we’ll do our best to accommodate you.
Please be aware we do not allow anyone under 21 in The Parlor and anyone under 21 will not be allowed in the Taproom after 9pm. -
We serve food in the Taproom as follows:
Monday – Thursday: Full Menu 12pm – 12am, Late Night: 12am – 1am
Friday & Saturday: Full Menu 12pm – 12am, Brunch: 12pm – 4pm, Late Night: 12pm – 2am
Sunday: Full Menu 12pm – 12am, Brunch: 12pm – 4pm, Late Night: 12pm – 1amWe serve food in The Parlor as follows:
Tuesday – Saturday: Full Menu 5pm – 12am, Late Night: 12am – 12:30am
For more details on what’s available, please see our menu page.
-
We list allergens on our food and drink menus. If you still have concerns, feel free to get in touch and we’ll provide further details.
-
Please notify us at hello.nyc@thedeadrabbit.com
-
No problem – please contact us and we’ll do all we can to accommodate you.
-
No problem. Please fill in our receipt request form, stating the date of your visit and the last four digits of your card, and we’ll be in touch as soon as possible.
-
We allow 90 minutes for walk-ins and 2 hours for reservations. All Taproom bars are first come first served and do not have a time limit.
EVENTS
-
We have three spaces available for private hire, for between 20 – 80 guests. For more details, and to make an event inquiry, please visit our events page.
-
Keep an eye on our What’s On page to see what events are coming up at The Dead Rabbit. All tickets are purchased via Eventbrite or Resy.
-
Yes – we have regular live music in the bar on Sunday between 6-10pm.
We also host a calendar of ticketed musical performances. To learn more and keep up to date, please join our mailing list and check out our What’s On page.
-
To learn more about our calendar of free and ticketed live events and keep up to date, please join our mailing list and check out our What’s On page. Alternatively, tickets can be purchased directly from our Eventbrite page.
Merchandise
-
To return an item, please notify The Dead Rabbit. Our merchandise is fulfilled by Merch Stores.
-
Yes, we ship worldwide. Please visit our online store to place an order.
-
Yes, gift cards can be purchased here.